Upside Assistant Admin
This editor is designed for non-developers. Update context, quick questions, products, lead prompts, and source URLs here without touching raw JSON. The advanced JSON editor is still available below when needed.
Brand And Contact
Launcher And Quick Questions
One question per line.
Assistant Style And Guardrails
Example: Clear, direct, informative, technical but approachable.
One example per line. These guide the assistant toward better qualification questions.
Editable Context
One note per line.
One note per line.
Operational Policies
One fact per line. Use this for practical operating facts like shipping origin, install coverage, or quote submission steps.
FAQ Answers
Context Blocks
Use context blocks for facts, policies, talking points, or temporary guidance that should influence answers even before knowledge is rebuilt.
Training Data CRUD
These admin training records are used directly by the agent retrieval layer. Use them for corrections, call-log lessons, approved answers, policies, and temporary guidance.
Read-only generated knowledge snapshot
Products
Knowledge Sources And Lead Messaging
One URL per line. After changing these, use Rebuild Knowledge.
Advanced JSON editor
Quality Control Review
Review chat transcripts, customer feedback, intents, and assistant responses. Mark conversations or individual turns as reviewed, needs fix, fixed, or ignored.